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Quick answers about shipping, returns, and shopping with Kohenor.
Yes — every order, every country, no minimum spend. The price you see is the total you pay. No delivery fees added at checkout, ever.
We ship globally — UK, Europe, North America, Australia, the Middle East, Asia, and beyond. Every shipment includes a tracking number at no extra cost.
UK orders arrive in 3–5 business days. International orders take 7–14 business days depending on your country and customs processing. You'll receive a tracking link by email the moment your order ships.
A tracking link is emailed to you automatically once dispatched. You can also visit our Track Order page and enter your order number for live updates at any time.
Import duties are determined by your local customs authority and are outside our control. For most standard orders they are minimal or not applicable — worth checking if your country has a low import threshold.
You have 15 days from the date of delivery to return your order for a full refund. Contact us within that window and we'll take care of the rest — no hassle, no lengthy forms.
Email returns@kohenor.com with your order number. We'll reply within 24 hours with return instructions. Items should be unused and in original packaging where possible.
Once your return is received and inspected, we process your refund within 3–5 business days to your original payment method. You'll receive a confirmation email when it's been issued.
Email support@kohenor.com with your order number and a photo of the item. We'll arrange a replacement or full refund immediately — no need to return damaged goods.
We curate innovative, problem-solving products across eight everyday categories — pain relief, posture support, sleep essentials, travel comfort, desk wellness, home organisation, fitness, and personal care. Every product is hand-selected because it solves a real problem better than the average alternative. Browse the full shop →
Several of our orthopedic and therapeutic products are designed to support everyday discomfort including back pain, joint stiffness, and posture issues. For diagnosed medical conditions, we always recommend consulting a qualified healthcare professional before use.
Kohenor Ltd is a UK-registered company (No. 15222831) built on a simple idea: genuinely useful products should be accessible to everyone, everywhere. We source from global markets and back every order with free shipping and a no-fuss return guarantee. Learn more about us →
Use the search bar on our homepage to find exactly what you need, or browse by category — Pain Relief, Posture Support, Sleep Essentials, Travel Comfort, and more.
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